TCAP Family Portal: Know More, Learn More TN Campaign

"Soon, the department will launch a “Know More, Learn More TN” communications campaign to encourage parents to log in to the redesigned TCAP Family Portal (Family Portal). 

Over this past year, the Family Portal has been updated to improve user-friendliness and the clarity of the printed state score report and provide more actionable resources for families. The department conducted listening sessions, focus groups, and user testing across the state to ensure these new revisions reflect parents’ priorities. 

The Family Portal has several new features:


  • Personalized Student Video Reports in five languages (English, Spanish, Arabic, Vietnamese, and Mandarin) 
  • Sample questions, including released test questions from last year, with rationales for student answer choices 
  • Questions for parents to engage with their student’s teacher about their scores 
  • Historical data dating back to 2019 to track their student’s academic achievement over time 

The department developed a series of customizable communications tools and graphics that can be used across a variety of platforms at the beginning of the school year – from bulletin boards to social media channels to school websites and parent emails.  

Initial components of our customizable communications toolkit include: 

Later this summer, we will add a Lexile measure to give parents even more detail about their student’s reading progress. The Lexile measure can help parents select reading material that is at an appropriate level of difficulty based off their student’s reading level. With families more engaged than ever before, it is important that they are equipped with several measures of student progress."